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Returns & Refunds
What is your return policy?
We want you to be thrilled with your purchase and come back for more. If you're unhappy for any reason, please contact us at team@thewroocs.com to initiate a return or exchange within 90 days of delivery. No questions asked. Just make sure the item is in its original condition.
How do I request a return?
Simply email or message us with your order number and reason for the return. We’ll guide you through the quick and easy process.
How long does it take to get a refund?
Once we receive and inspect your return, we’ll process your refund within 90 days. You’ll get an email confirmation when it’s done.